Frequently Asked Questions
Everything you need to know about your Chronicles style journey.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit for your body type.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination.
Are your materials sustainably sourced?
At Chronicles, we prioritize longevity and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through your Chronicles account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.