Returns & Exchanges

At Chronicles, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether it’s a fit issue or a change of heart, our goal is to ensure your wardrobe reflects your unique story without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the garment is in unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.